Content
Whatever it is, Hers can help

New York City residents are feeling happy and healthy post-pandemic, according to a study conducted by Hims & Hers. New Yorkers reported the biggest positive gains in mental health since having to shelter in place during COVID-19. Half of surveyed New Yorkers (50%) say their mental health has “changed for the better” since the pandemic. This compares with just 38% of Americans between the ages of 18 and 65 overall who reported the same.
Backing up a better New York state of mind: 70% of surveyed New Yorkers graded their current mental health as an A+ (39%) or an A (31%) as compared to 59% of Americans, only one-quarter (25%) of whom gave their mental health top marks (A+).
Content
Following up New York City, Hims & Hers found that residents in other surveyed cities reported significant improvements in mental health since the pandemic: Omaha, NE (49%); Albuquerque, NM (45%); Minneapolis, MN (44%); Atlanta, GA (44%); and Des Moines, IA (43%).
Not all cities fared as well. Only 21% of residents surveyed in San Antonio reported that their mental health changed for the better since lockdown, and Tampa, FL; Nashville, TN; Columbus, OH; and Detroit, MI rounded out the bottom of the list (see below for full city rankings).
For New Yorkers who were surveyed, improved mental wellness was accompanied by several significant upticks in their health and life overall, suggesting a positive correlation between mental wellness and life satisfaction. Specifically:
54% say their priorities are more in-check vs. 39% of Americans overall
46% say their physical health is better vs. 35% of Americans overall
44% say their love life has seen a boost vs. 35% of Americans overall
"Mental health isn't just about how we feel emotionally," says Jessica Yu, Ph.D., clinical psychologist and Senior Director of Patient Experience at Hims and Hers. "It's also connected to our physical appearance and self-confidence, our relationships and sexual satisfaction, and how we show up at work and school."
Surveyed New Yorkers are also reporting more improvements in their physical appearance. 45% say their body image has improved since the start of the pandemic and 40% say they look better. This compares with 36% and 35% of Americans, respectively.
New Yorkers’ sex lives have seen less of an improvement than other cities, however, with only 32% of surveyed New Yorkers saying sex is better than before the pandemic, compared to 34% of the country. The New Yorkers surveyed by Hims & Hers also reported that their job satisfaction pre-and-post-pandemic was about the same as the rest of the country.
Beyond mental health improvements by metropolitan areas, there were notable differences in post-pandemic mental health by demographic. Let’s take a look at surveyed respondents by other demographics who indicated their mental health “changed for the better” since the pandemic.
Specifically:
Generation Z saw the biggest improvement in mental health post-pandemic. 44% of Gen Zs said their mental health changed for the better since the start of the pandemic. (This contrasts previous research that found Gen Z self-reported more mental health negative outcomes compared to other generations.) 42% of Millennials said their mental health had improved post-pandemic, and only 28% of Gen Xers and Baby Boomers.
Men saw more mental health improvements post-pandemic than women, and dads saw more improvement than moms. 42% of men reported that their mental health had changed for the better since the pandemic vs. 34% of women, and 46% of dads said the same vs. just 36% of moms.
LGBTQ+ respondents and People of Color (POC) both report their mental health is better as compared to their non-LGBTQ+ and non-POC counterparts. 44% of LGBTQ+ respondents say their mental health has improved vs. 37% of non-LGBTQ+ respondents; and 41% of POC respondents say they’ve seen improvements vs. 33% of non-POC respondents.
Married couples saw a bigger lift in mental health than singles or non-married couples in monogamous relationships. 41% of married respondents said their mental health had changed for the better as compared to 36% of both singles and couples in monogamous relationships.
Millennial men fared the best. 47% of Millennial men said their mental health has changed for the better as compared to 35% of Millennial women and 38% of Americans overall.
Gen X and Boomer women reported the least improvement in their mental health. Only 26% of women 45+ said their mental health had improved post-pandemic as compared to 38% of the total American population.
Hims & Hers customers saw bigger improvements in mental health than did the general population. 44% of Hims & Hers customers say their mental health has changed for the better post-pandemic vs. 38% of Americans overall.
Based on the percentage of respondents by city who indicated their mental health “Changed for the better” since the pandemic.
New York, NY – 50%
Omaha, NE – 49%
Albuquerque, NM – 45%
Minneapolis, MN – 44%
Atlanta, GA – 44%
Des Moines, IA – 43%
Sacramento, CA – 43%
St. Louis, MO – 42%
San Diego, CA – 42%
New Orleans, LA – 42%
Birmingham, AL – 42%
San Francisco, CA – 42%
Pittsburg, PA – 42%
Houston, TX – 42%
Louisville, KY – 42%
Seattle, WA – 41%
Memphis, TN – 40%
Little Rock, AS – 40%
Kansas City, KS – 40%
Miami, FL – 39%
Greenville, SC – 39%
Boston, MA – 39%
Philadelphia, PA – 39%
Providence, RI – 39%
Baltimore, MD – 39%
Dallas, TX – 39%
Salt Lake City, UT – 39%
Charlotte, NC – 39%
Los Angeles, CA – 39%
Austin, TX – 38%
New Haven, CT – 38%
Chicago, IL – 38%
Denver, CO – 38%
Milwaukee, WI – 37%
Norfolk, VA – 37%
Orlando, FL – 37%
Washington, DC – 37%
Raleigh, NC – 36%
Portland, OR – 36%
Oklahoma City, OK – 35%
Phoenix, AZ – 35%
Las Vegas, NV – 34%
Indianapolis, IN – 34%
Cleveland, OH – 32%
Honolulu, HI – 29%
Detroit, MI – 29%
Columbus, OH – 28%
Nashville, TN – 26%
Tampa, FL – 25%
San Antonio, TX – 21%
Based on the percentage of respondents by city who indicated their life in general “Changed for the better” since the pandemic.
San Diego, CA - 58%
Baltimore, MD - 55%
Seattle, WA - 53%
New Orleans, LA - 51%
Salt Lake City, UT - 51%
Austin, TX - 50%
Boston, MA - 50%
Chicago, IL - 49%
Memphis, TN - 47%
New York, NY - 47%
Atlanta, GA - 47%
San Francisco, CA - 46%
Des Moines, IA - 46%
Louisville, KY - 46%
Birmingham, AL - 45%
Little Rock, AR - 44%
Orlando, FL - 44%
Houston, TX - 44%
Omaha, NE - 43%
Milwaukee, WI - 43%
Sacramento, CA - 43%
St. Louis, MO - 43%
Charlotte, NC - 43%
Norfolk, VA - 42%
Raleigh, NC - 42%
Providence, RI - 42%
Los Angeles, CA - 42%
Philadelphia, PA - 42%
Washington, DC - 42%
Albuquerque, NM - 41%
Miami, FL - 41%
Detroit, MI - 41%
Phoenix, AZ - 41%
New Haven, CT - 41%
Minneapolis, MN - 40%
Denver, CO - 40%
Dallas, TX - 39%
Oklahoma City, OK - 38%
Columbus, OH - 37%
Pittsburg, PA - 36%
Greenville, SC - 35%
San Antonio, TX - 35%
Honolulu, HI - 34%
Portland, OR - 33%
Kansas City, KS - 32%
Indianapolis, IN - 32%
Las Vegas, NV - 31%
Cleveland, OH - 30%
Tampa, FL - 30%
Nashville, TN - 27%
This study is based on a 5,504-person online survey, which included 5,000 18-to-65-year-old respondents in the top 50 metropolitan areas (100 respondents per city) and a nationally representative sample of 504 18-to-65-year-old respondents to contextualize results. The study was fielded in May 2024.
Findings were analyzed by more than 100 demographic and psychographic cuts, including city, region, gender (when we refer to “women” and “men,” we include all people who self-identify as such), age, race and ethnicity, relationship status, parenting status, sexual orientation (heterosexual, bisexual, gay, lesbian, pansexual, asexual, queer, etc.), and political affiliation, among other areas of interest.
Metropolitan populations were determined by 2022 US Census data. In order to represent as many states as possible within the study, 5 cities that did not fall in the top 50 metropolitan locations were selected in place of cities in states already represented. Cities added to the study included New Orleans, LA (51), Providence, RI (53), Little Rock, AR (59), Honolulu, HI (68), and Omaha, NE (71). Cities replaced in the study included West Palm Beach, FL (39), Jacksonville, FL (41), Grand Rapids, MI (42), Harrisburg, PA (44), and Greensboro, NC (45).
In cases of ties, city ranking was determined by the city that had the highest percentage of respondents who said their mental health or life in general had “stayed the same” and the lowest percentage of respondents who said their mental health or life in general “changed for the worse.”
All data in this study are from this source, unless otherwise noted. Independent research firm, Culture Co-op, conducted and analyzed research and findings.
Wherever you live, there are research-backed things you can do to improve your mental health. Here are a few tips to help you get started.
Practice self-care. Things like journaling, meditating, getting enough sleep, and spending time with friends and family have all demonstrated positive impacts on mental health in studies and can help quiet your mind.
Create healthy lifestyle habits. Research shows that limiting your alcohol intake, eating a healthy diet, and exercising regularly can have strong positive impacts on your mental health.
Explore treatment options like therapy and medication, which can be highly effective for treating anxiety and depression.
Questions about our study? Contact us at press@forhims.com.
This article is for informational purposes only and does not constitute medical advice. The information contained herein is not a substitute for and should never be relied upon for professional medical advice. Always talk to your doctor about the risks and benefits of any treatment. Learn more about our editorial standards here.
Bachelor of Arts, Human Biology - Stanford University, 2008
Master of Science, Psychology - Rutgers, The State University of New Jersey, 2014
Doctor of Philosophy, Clinical Psychology - Rutgers, The State University of New Jersey, 2016
Internship - Veterans Affairs Palo Alto Healthcare System | Behavioral Medicine Track, 2015–2016
Postdoctoral Fellowship - Veterans Affairs Palo Alto Healthcare System | Behavioral Medicine Track, 2016–2017
California, 2016
Mental Health
Depression
Anxiety
Obsessive Compulsive Disorder
Posttraumatic Stress Disorder
Eating Disorders
Cognitive Behavioral Therapy
Dialectical Behavior Therapy
Behavioral Medicine
Behavioral weight loss interventions
Diabetes self-management
10
Digital Behavioral Health Researcher - Lantern, 2017
Clinical Program Manager - Mindstrong, 2017–2019
Consultant to Mental Health Strategy - Livongo, 2019–2020
Sr. Director of Mental Health Programs and Strategy - Teladoc Health, 2020–2023
Sr. Director of Patient Experience - Hims & Hers, 2023–2025
Sr. Director of Clinical Excellence and Outcomes - Hims & Hers, 2025–
Therapist & Clinic Lead - Pacific Anxiety Group, 2017–2023
Therapist & Co-Owner - East Bay Anxiety and OCD Center, 2023–
Clinical Advisor - Therapy Notebooks, 2020–
Title: Hims & Hers Weight Loss: A look at early experience and outcomes
Published in: Hims & Hers Newsroom
Date: 2024
Title: The effect of a digital mental health program on anxiety and depression symptoms: Retrospective analysis of clinical severity
Published in: JMIR Formative Research
Date: 2023
Title: A machine learning approach to passively informed prediction of mental health risk in people with diabetes: Retrospective case-control analysis.
Published in: Journal of Medical Internet Research
Date: 2021
Title: Relationship Between Diabetes, Stress, and Self-Management to Inform Chronic Disease Product Development: Retrospective Cross-Sectional Study
Published in: JMIR Diabetes
Date: 2020
Title: Use and perceptions of mobile apps for patients among VA primary care mental health providers: A brief report.
Published in: Professional Psychology: Research and Practice
Date: 2018
Title: Implementation of a guided digital cognitive behavioral program for anxiety in primary care: preliminary findings of engagement and effectiveness
Published in: Telemedicine and e-Health
Date: 2018
Title: Smartphone apps for insomnia: Examining existing apps’ usability and adherence to evidence-based principles for insomnia management
Published in: Translational Behavioral Medicine: Practice, Policy, Research
Date: 2018
URL: https://academic.oup.com/tbm/article-abstract/9/1/110/4948767?redirectedFrom=fulltext&login=false
Title: Changes in coping behavior in a randomized trial of concurrent treatment for PTSD and alcohol dependence
Published in: Behaviour Research and Therapy
Date: 2016
URL: https://linkinghub.elsevier.com/retrieve/pii/S0005-7967(16)30209-1
Title: The Use of “Bug-in-the-Eye” Live Supervision for Training in Dialectical Behavior Therapy: A Case Study
Published in: Clinical Case Studies
Date: 2016
URL: https://journals.sagepub.com/doi/abs/10.1177/1534650116635272
Title: Stress eating and sleep disturbance as mediators in the relationship between depression and obesity in low-income, minority women
Published in: Obesity Research & Clinical Practice
Date: 2016
URL: https://www.sciencedirect.com/science/article/abs/pii/S1871403X15001131?via%3Dihub
“I find that a lot of people wait to start their weight loss journey until the circumstances are just right—until they’ve chosen the right date, gotten their pantry stocked with all the healthy foods, figured out the perfect exercise routine, feel the most energetic and optimistic, are free of any and all distractions, the list goes on. And yes—it is important to prepare for the weight loss journey. At the same time, being so perfectionistic in preparations can backfire. Try not to overthink things. Start now—right now—with one change, however small. Get some success under your belt. Build your confidence. And keep on going.
I’ve always been intrigued by people and their stories. I want to know who they are, where they’re from, what their personal stories are. As a psychologist, I get to hear people’s stories, to help make sense of them, and to move them towards improved insight, wisdom, and health. It’s an unbelievable privilege.
Running, reading (especially memoirs), and lazy Sundays with family
Anxiety
Depression
OCD
PTSD
Bipolar Disorder
Premenstrual Dysphoric Disorder