Primary CareTelehealth Medical Visit

It’s never been more important to stay home. That’s why we’re now offering access to completely digital primary care through our telehealth platform: so you can get answers fast, avoid doctors’ waiting rooms, and take care of surprise medical issues. And, if a prescription is appropriate, a health care provider will write one into your local pharmacy.

* If there is an emergency and you are experiencing severe symptoms or bleeding, please call 911 or seek in person care immediately

* Currently available in AL, AZ, CA, CO, CT, FL, GA, HI, ID, IL, KY, MA, MD, ME, MI, MN, MO, MT, NC, NE, NH, NM, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VT, WA, WI and WY

what to expect

Tell us what you need
Answer a few questions about your issue
Consult with a provider
Talk through your symptoms and possible treatments
Get medicine prescribed
If appropriate, your provider can prescribe treatment on the spot
Pick it up nearby
Your provider will send the prescription to a local pharmacy for pick-up

what we offer 30+ Conditions

Through our platform, seek treatment from US-licensed healthcare providers for over 30 common primary care conditions.
Cold & Flu
SYMPTOMS & ILLNESSES
  • Sore throat
  • Cough
  • Congestion
  • Fever
  • Nausea & vomiting
  • Bronchitis
Allergies
SYMPTOMS & ILLNESSES
  • Seasonal allergies
  • Hay fever
  • Itchy eyes
  • Sinus congestion
Infections
SYMPTOMS & ILLNESSES
  • UTIs
  • Pink eye
  • Sinus infection
Skin
SYMPTOMS & ILLNESSES
  • Eczema
  • Rashes
  • Hives
  • Bug bites (Spider, Bee, Mosquito)
Fungal Infections
SYMPTOMS & ILLNESSES
  • Ringworm
  • Jock Itch
  • Athlete's Foot
  • Yeast infections
Tension Headaches
SYMPTOMS & ILLNESSES
  • Dull head pain
  • Forehead pressure
  • Shoulder tenderness
  • Neck tenderness
Medication Refills
SYMPTOMS & ILLNESSES
  • Asthma
  • Migraines
Acid Reflux Coming Soon
SYMPTOMS & ILLNESSES
  • Heartburn
  • Bitter taste
  • Indigestion
Stomach Coming Soon
SYMPTOMS & ILLNESSES
  • Stomach ache
  • Constipation
  • Diarrhea
  • Bloating
  • Cramps

How our primary care visits work

We designed primary care visits around how you live. That’s why they’re simple, streamlined visits that you can do through your computer or phone

answer some questions

First, you’ll answer some questions about your issue for your provider to review . This will help them get up to speed on how to best help you, and make your visit as seamless as possible

GET STARTED

consult with a provider

We’ll connect you virtually to a healthcare provider licensed in your state —so you don’t have to spend hours figuring out who’s best. You’ll discuss your symptoms with the provider and possible treatment options

GET STARTED

get prescribed the right medicine

If appropriate, the provider can write you a prescription on the spot. Helping you get relief fast—without having to go into a doctor’s office.

GET STARTED

pick it up at a local pharmacy

When you’re not feeling well, you don’t have time for overnight shipping. If prescribed, your provider will send the prescription to a local pharmacy of your choice for in-person pickup.

GET STARTED

why we’re making primary care available

It’s paramount that our healthcare system has the bandwidth to address the most pressing cases. That’s why, for the time being, we’re offering access to primary care visits through our telehealth platform at cost, for $39. Our goal is to help more people avoid crowds and waiting rooms, while still getting the care and support they may need
Dr. Patrick Carroll

Chief Medical Officer, Hims & Hers

we've got answers

frequently asked questions about primary care

Where is this service available?
Can I get a prescription by talking to a medical professional through the Hers platform?
Does my insurance cover this?
How does the interaction with the medical professional work?
How long will it take to hear back from a medical professional?
How do I fill my prescription?
When should I use Hers primary care?
Will I consult with a real medical professional?
Do I have to call a medical professional?
How will I know when my prescription is ready?