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Primary CareTelehealth Medical Visit

It’s never been more important to stay home. That’s why we’re now offering access to completely digital primary care through our telehealth platform: so you can get answers fast, avoid doctors’ waiting rooms, and take care of surprise medical issues. And, if a prescription is appropriate, a health care provider will write one into your local pharmacy.

* If there is an emergency and you are experiencing severe symptoms or bleeding, please call 911 or seek in person care immediately

* Currently available in CA, CO, CT, FL, GA, IL, KY, MI, NC, NE, NY, OH, SC, TN, TX, WA and WY

what to expect
Tell us what you need
Answer a few questions about your issue
Consult with a provider
Talk through your symptoms and possible treatments
Get medicine prescribed
If appropriate, your provider can prescribe treatment on the spot
Pick it up nearby
Your provider will send the prescription to a local pharmacy for pick-up

what we offer

30+ Conditions
Through our platform, seek treatment from US-licensed healthcare providers for over 30 common primary care conditions.

Cold & Flu

Symptoms & illnesses
  • Sore throat
  • Cough
  • Congestion
  • Fever
  • Nausea & vomiting
  • Pneumonia
  • Bronchitis
  • Allergies

    Symptoms & illnesses
  • Seasonal allergies
  • Hayfever
  • Itchy eyes
  • Sinus congestion
  • Infections

    Symptoms & illnesses
  • UTIs
  • Yeast Infections
  • Pink eye
  • Cellulitis
  • Sinus infection
  • Skin

    Symptoms & illnesses
  • Eczema
  • Rashes
  • Moles
  • Hives
  • Bug bites (Spider, Bee, Mosquito)
  • Acid Reflux

    Coming Soon
    Symptoms & illnesses
  • Heartburn
  • Bitter taste and dry cough
  • Indigestion
  • Stomach

    Coming Soon
    Symptoms & illnesses
  • Stomach ache
  • Constipation
  • Diarrhea
  • Bloating
  • Cramps
  • Asthma

    Refills
    Symptoms & illnesses
  • Shortness of breath
  • Tight chest
  • Wheezing
  • Cough
  • Fungal Infections

    Symptoms & illnesses
  • Ringworm
  • Jock Itch
  • Athlete's Foot
  • Yeast infections
  • Other

    Coming Soon
    Symptoms & illnesses
  • Gerd
  • Gout
  • How our primary care visits work

    We designed primary care visits around how you live. That’s why they’re simple, streamlined visits that you can do through your computer or phone

    answer some questions

    First, you’ll answer some questions about your issue for your provider to review . This will help them get up to speed on how to best help you, and make your visit as seamless as possible

    GET STARTED

    consult with a provider

    We’ll connect you virtually to a healthcare provider licensed in your state —so you don’t have to spend hours figuring out who’s best. You’ll discuss your symptoms with the provider and possible treatment options

    GET STARTED

    get prescribed the right medicine

    If appropriate, the provider can write you a prescription on the spot. Helping you get relief fast—without having to go into a doctor’s office.

    GET STARTED

    pick it up at a local pharmacy

    When you’re not feeling well, you don’t have time for overnight shipping. If prescribed, your provider will send the prescription to a local pharmacy of your choice for in-person pickup.

    GET STARTED

    why we’re making primary care available

    It’s paramount that our healthcare system has the bandwidth to address the most pressing cases. That’s why, for the time being, we’re offering access to primary care visits through our telehealth platform at cost, for $39. Our goal is to help more people avoid crowds and waiting rooms, while still getting the care and support they may need
    Dr. Patrick Carroll

    Chief Medical Officer, Hims & Hers

    we've got answers

    frequently asked questions about primary care

    Where is this service available?
    Can I get a prescription by talking to a medical professional through the Hers platform?
    Does my insurance cover this?
    How does the interaction with the medical professional work?
    How long will it take to hear back from a medical professional?
    How do I fill my prescription?
    When should I use Hers primary care?
    Will I consult with a real medical professional?
    Do I have to call a medical professional?
    How will I know when my prescription is ready?