Online therapy

what to expect

Whether you’re dealing with a specific life event or just want to talk out your feelings, getting the right help shouldn’t be a hassle. That’s why our online offering is designed to make your life easier. That means no hunting for therapists, no traffic, and no waiting rooms. Just you, a therapist, and total privacy—without leaving the house.

anonymous support groups

Not everyone is into one-on-one therapy—and it can be super expensive too. That’s why we’re offering a different online format: anonymous support group sessions. You’ll be connected with others who have the same concerns as you—like sleep issues, difficulty motivating, and mindfulness. And, you can keep your identity anonymous by turning off your camera and using an alias.

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individual therapy

For those who prefer one-on-one therapy sessions, licensed therapists are here for you. Based on your preferred communication style—chat or video call—and specific concerns, they can provide you with a personalized treatment plan.

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We've got answers

Frequently asked questions about our online therapy

What is online therapy?

Online therapy is a form of mental health counseling that’s carried out over the Internet. Participants connect using one or more technology, such as email, real-time chat and video conferencing, in a range of formats, such as one-on-one sessions with a therapist to group therapy with a therapist and number of individuals.

Also known as online counseling or teletherapy, online therapy can offer several advantages over traditional therapy, from flexibility in scheduling and location to convenience, cost savings, the comfort of being in a familiar space and more.

How does online therapy work?

Online therapy allows you to connect with a licensed therapist digitally to discuss issues you’re facing from the comfort of your home. Specifically, you use an internet connection and a computer or your phone to talk to a therapist via an online medium such as text or video.

How much is online therapy or support?

Online therapy can range in price, from free to expensive. Typically, it’s less than half the cost of in-person therapy, which ranges from $75-$150 per session.

Currently, we’re offering free online anonymous support groups, allowing you to learn from a licensed therapist or mental health professional in a support group setting at no cost.

In the future, we’ll also offer access to individual therapy and subscription options, allowing you to talk to your therapist one-on-one in a private setting.

How can you get therapy without insurance?

One advantage of online therapy is that it’s often much more affordable than visiting a therapist in person, even if you don’t have insurance.

You don’t need insurance to take part in individual therapy or group support sessions through our platform. Thanks to the low cost of online therapy, it’s a great option if you want to talk to a licensed therapist but don’t have insurance that includes coverage for therapy.

What’s the best online therapy?

There’s no single best type of therapy for everyone. Instead, the best type of online therapy is the one that works the most effectively for you.

Adherence is important if you want to make a change in your life. It’s best to choose a form of online therapy or support that’s a good match for your needs, budget and lifestyle, as this can help you to stay involved and adhere to the advice you’ll receive.

Here’s what to look for in online therapy or support:

Free or low-cost options to start with. By starting for free or at a low cost, you’ll be able to find out if online therapy or support is the right option for you, without having to commit to any costly long-term plans ahead of time.
Flexibility. One of the biggest advantages of online therapy is the extra flexibility you have, from scheduling to being able to talk to your therapist from your home. Look for therapy services that suit your life and offer the flexibility you need for adherence.
Qualified therapists. Therapists working through our platform are fully qualified and licensed, allowing them to provide a helpful, professional environment in which you can discuss your issues and work towards your therapy objectives.
Privacy. You can participate in support sessions anonymously if you choose to with your camera either on or off for your privacy.

What happens if I don’t like my therapist?

It’s quite common to feel strongly towards your therapist. You may be amazed at how well your therapist understands you and works with you to overcome challenges, or you might think that your therapist just isn’t a good match for you.

We know how important it is to have a therapist that you click with. To make this easier, we allow you to filter therapists for individual therapy based on a range of attributes, helping you find someone who’s a good match for you.

If for any reason you feel that a change of therapist would help, reach out to us and we'll share steps to transfer therapists.

How long does therapy take to produce results?

The amount of time required for therapy to produce real, noticeable benefits isn’t the same for everyone. Some conditions may require longer and more comprehensive sessions than others in order for you to experience improvements.

Depending on your condition, needs and other factors, you may notice improvements after just a few therapy sessions, or experience slower, more gradual improvements over the course of several months.

For example, for post-traumatic stress disorder (PTSD), research shows that 50% of patients recover as indicated by self-reported symptom measures after 15 to 20 sessions of therapy.

There’s no exact amount of time that therapy will take to work for you. By working closely with your therapist, you’ll be able to work together towards achieving your therapy objectives over time.

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