Telemedicine Disclosure

Accurate Information
A member of your provider team assessed your medical condition and made a clinical treatment determination, taking into account the information you provided. If you forgot to provide or incorrectly provided certain information related to your health, there is a possibility that the provider may misdiagnose or fail to diagnose conditions that you may have which could affect their recommendation for treatment. If you need to clarify or update any information about your health, you can message your provider team through the Hims platform anytime.
Treatment Failure
This treatment is not 100% effective. It may not work or may only partially resolve the condition for which you are seeking treatment. If you do not see any signs of improvement or if you are experiencing new or worsening symptoms, message a provider through the Hims platform anytime, contact your regular healthcare provider, or go to an urgent care center. If it is an emergency, call 911 or seek immediate help in-person.
Misdiagnosis or Delayed Diagnosis
There is also a risk that the provider may misdiagnose or fail to diagnose conditions that you may have which could affect the recommendation for treatment. The healthcare providers providing treatment through the Hims platform use evidence-based guidelines as well as clinical decision-making to try to minimize these risks.
Accepting or Declining The Recommendation
The provider who recommended this treatment for you because the potential benefits outweigh the risks in their estimation, based on their clinical judgment, training, and experience. You should evaluate this information and any input from your in-person healthcare team, and any other relevant information to decide if this treatment plan is appropriate for you. You are free to not follow the treatment recommendations you received from the provider through the Hims platform.
Share with Your In-Person Healthcare Team
You can request a copy of your health records anytime. We strongly recommend that you update your in-person healthcare team about any new medicines that you are taking or other changes in your health. You can also ask questions anytime by messaging a provider through the Hims platform and can help you share any information about your health with your in-person healthcare team.