How mental health care works through Hers

How mental health care works through Hers

Online
assessment

Answer some questions about your mental health, completely online.

About 10 minutes


Provider
diagnosis

A medical professional will review your information and message you with a personalized treatment plan.

Less than 12 hours*


Free
delivery

If prescribed, your treatment ships directly to your door for free.

ASAP


Ongoing
support

Get access to check-ins, medication adjustments, and provider messaging.

24/7

*On average. Actual response times vary by state and individual patient. Between 5/30/22 and 5/29/23, providers providing psychiatric care on the Hims & Hers platform averaged a response time of approximately 12 hours after intake form submission.

Feel supported with our
Starter Plan

Feel supported with our
Starter Plan

Ease into trusted
medication

Start with an introductory dose to help your body adjust to treatment.

Get guidance as
treatment progresses

Review how your treatment is going through check-ins with a provider.

Stay in touch with
our providers

Reach out to a licensed provider with any questions along the way.

Adjust treatment
if needed

A provider can help you adjust your dosage or find a new medication.

Get back to better

Start a free assessment

Get back to better

Over 75% of Hers customers who checked in with their provider reported improvements in their mental health symptoms.*

Our starter plans are provider-recommended, personalized, and effective

Take back control

Anxiety disorders are very treatable, but only about 37% of people struggling receive treatment.**

*Results vary. Data were self-reported between 11/26/2021 and 08/01/2022 by Hers customers who 1) signed up between 11/04/2021 and 05/04/2022; 2) were prescribed antidepressant medication by a provider after their first consultation on the Hers platform; and 3) had an active subscription for such psychiatric medication through the Hers platform within 90 days after signing up.

**"Anxiety Disorders - Facts & Statistics", Anxiety & Depression Association of America, available here.

The right treatment
for you

Best-in-class, doctor-trusted medications, now available 100% online, without the name-brand markups

Mental health care

on your time

 

Getting a treatment recommendation

Completing a consultation

Getting your medication

Getting a
treatment recommen-
dation

Completing
a consul-
tation

Getting your
medication

Hers

Hours

100%
online

Free,
discreet
delivery

Hers

Hours

100% online

Free, discreet delivery

In-person

Weeks

A trip to
the doctor's
office

Another
trip to the
pharmacy

In-person

Weeks

A trip to the doctor's office

Another trip to the pharmacy

Frequently
asked questions

How long until I see results?

Most people begin to see results in just 2-4 weeks after starting treatment.

Does Hers require insurance?

With Hers, there’s no coverage required—or currently accepted at this time. Our prices are the same for everyone, so you can always get the treatment you need.

Are controlled substances prescribed?

Currently, providers on our platform do not prescribe controlled substances, including benzodiazepines (e.g., alprazolam, clonazepam, etc.) for psychiatric care.

741-741

If you're in emotional distress, text HOME to 741-741 to connect with a Crisis Text Line counselor immediately.

911

If you’re having a medical or mental health emergency, call 911 or go to your local ER.

* Controlled substances, including amphetamines (such as Adderall) or benzodiazepines (such as Xanax and Valium) are not available through our platform.